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FAQs

This section was last updated on July 20, 2020 and will be regularly updated.

If you have questions that are not addressed below, please visit the Contact page for additional resources and assistance.

Campus Repopulation

This will depend on the role and nature of the work, and whether it is necessary to be on-site in Fall 2020.  Faculty and staff who are able to complete their work via telework arrangements will be encouraged to do so continuing through Fall 2020, with the exception of faculty approved to teach in-person courses or who are engaged in certain research and creative activities, as well as staff who are performing essential work that can only be performed onsite. 

Faculty and staff whose work can only be performed onsite and are unable to do so in the Fall due to medical conditions that make them more vulnerable to COVID-19, will receive reasonable accommodations in the form of telework assignments, where available, or will be provided with leave options consistent with California State University policies and applicable collective bargaining agreements. 

In the meantime, for faculty this summer, any return to on-campus work, such as for the purpose of critical research and creative activities, will continue to be voluntary, and will require additional approval by academic and campus leadership.  

More specific repopulation details will be shared with faculty and staff at a future date. 

For faculty and staff this summer, any return to on-campus work, such as for the purpose of critical research and creative activities, can now occur, on a voluntary basis, with  additional approval by academic and campus leadership. 

The Re-populating Faculty and Graduate Students: Framework for Restarting Research plan, including a description of the required documents, is available online.

As included in the above framework for restarting research, the University has developed the following required documents for faculty and research personnel who wish to resume on-campus activities:

  • Responsibilities of Research Leaders and Continuity Plan. The online form and checklist for restarting research describes responsibilities for those involved in laboratory, field and scholarly activities. Please review this checklist, sign and date it to indicate your commitment to the responsibilities. Research leaders must have an established plan that describes how research groups will implement the requirements for physical distancing, disinfection, personal protective equipment (PPE), and other health requirements in their labs or offices. After researchers fill out this form, it will be automatically forwarded to their respective deans.
  • Responsibilities of Project Personnel. The project personnel checklist describes the individual responsibilities of each member of your team who will be working in SDSU or SDSU Research Foundation spaces. Each person you list in your Research Continuity Plan must review, sign and date the checklist to indicate their personal commitment to these responsibilities. This checklist will be sent to each of the personnel you list on your form. Completion of the checklist is required before they will be allowed to work on campus.

All documents must be approved by the respective college’s dean, Provost Salvador Hector Ochoca, and Stephen C. Welter, Vice President of Research and Graduate Dean, prior to resuming activities on the SDSU campus, off-campus sites, and SDSU Research Foundation facilities.

Instruction and Classes

No.

SDSU plans to offer more than 200 unique undergraduate and graduate-level in-person courses in the Fall 2020. The in-person course list for Fall 2020 is now on the Office of the Registrar's site. Each class offered will have multiple sections, providing increased collaboration with faculty, while ensuring that physical distancing guidelines are followed.  

Because we do not have enough classrooms to offer all classes in person while providing for sufficient physical distancing, all other courses, which are predominately lecture and discussion based courses, will be offered virtually for the Fall. 

Similar to many universities across the U.S., we are committed to ensuring the health and safety of our students while providing an exceptional educational experience. Currently, a public health imperative requires less campus  density to limit the spread of COVID-19. Because we will need to keep physical distance for an undetermined time, we will certainly embrace the strengths of virtual instruction to ensure students can customize their learning experiences. At the same time we will maintain critical in-person elements for those courses which most need it.

We have prioritized offering in-person classes that meet certain parameters: 

  • Discipline-relevant standards and student-learning outcomes, which cannot be met by fully virtual delivery; 
  • Use of specialized equipment, which cannot be substituted in virtual delivery; and
  • Accreditation and/or licensure requirements that necessitate in-person experiences (to avoid impeding a future graduate's ability to gain access to advanced academic programs or field-based work placement).

We anticipate 7,000 to 8,200 students to enroll in these on-campus courses during the Fall, with about 660 faculty, teaching assistants, and instruction-supporting staff working on campus to support them.

All in-person courses were carefully selected due to the pedagogical (teaching and learning) needs of the course content. It has been determined that the student learning outcomes associated with the specific course are best met through in-person delivery. Therefore, while faculty and the Student Ability Success Center will work to identify possible accommodations for students who may not be able to attend portions of an in-person course, in some cases the instructor may not be able to accommodate a student who needs to take the entire in-person course virtually. Students in this situation are strongly encouraged to talk with their academic advisor and/or the assistant dean in their college to understand if there will be an impact on their academic progress should they delay taking the course, or otherwise drop the course for the fall semester. 

Students who are unable to attend an in-person course during the fall 2020 semester due to COVID-related concerns should complete the following form to request a letter from Student Ability Success Center (SASC) that the student can share with their instructor and their Assistant Dean: SDSU Flex - Request for SASC Letter Regarding In-Person Attendance

Once the form has been submitted the student will receive a letter from SASC within five (5) business days of the submission date. The letter will be emailed to the email address provided in the form submission. 

Once the student has received the letter, they should provide it to their instructor and assistant dean in their college as soon as possible in order for the appropriate accommodations to be made with your scheduled course. If you decide to drop or postpone taking the impacted course for a later semester, you are strongly encouraged to work with your academic advisor to understand if there will be any impacts on your academic progress.

At this time, San Diego State University is not planning to change our academic calendar. Instead, as detailed on the SDSU Flex website,  we plan to offer a flexible and connected community experience through a hybrid approach in Fall 2020. Unique to SDSU and our regional context, and respecting county, state and federal orders, the SDSU Flex model provides a collaborative learning, research and community service environment with a blend of in-person, hybrid and virtual offerings. We will:

  • Slowly repopulate campus, with priority placed on research faculty and courses that require in-person instruction for academic and professional reasons.
  • Provide maximum flexible participation between face-to-face instruction and online course offerings.
  • Provide an immersive student-focused experience, complementing our adaptable academic programming, to create social engagement and easy pathways for student involvement, access to student success services, and integrated health and well-being resources.
  • Continue our research mission, including the adoption of new COVID-19 related research.

SDSU has been actively augmenting its investments in our instructional technology infrastructure and faculty training in order to deliver a dynamic and high quality learning experience that will allow our students to move towards their academic goals without interruptions. 

Virtual instruction is not new to SDSU. For years, we have been moving summer classes to virtual environments without sacrificing the quality of experience or instruction. We have found that when students and faculty members embrace the strengths of virtual instruction, both discover that there are ways to customize their learning environments, while maintaining critical in-person elements when most needed.

Also, SDSU’s Instructional Technology Services has been a recognized national leader for the last 10 years, offering extensive training and preparation for our faculty members so that they can teach using virtual modalities in accordance with Quality Online Learning and Teaching standards. Through new training institutes launched in the spring, faculty are learning new ways to expand their use of digital and virtual platforms to provide lectures, interact in virtual office hours, foster discussions, and conduct exams. 

Further, we are substantially increasing the number of sections for in-person courses, both to increase physical distancing and to improve faculty to student ratios. SDSU is committed to improving interactivity and quality for Fall instruction, regardless of whether the course is being conducted virtually, in a hybrid format, or in-person. We are confident that even during these challenging times our students will greatly benefit from engaging instruction and educational experiences—while also benefiting from meaningful interaction with award-winning faculty members, campus advising and tutoring support. 

Continuing students are may file for a leave of absence on the SDSU Webportal prior to schedule adjustment deadline.  For fall 2020, the schedule adjustment deadline is September 4, 2020. Additional information about eligibility for a leave of absence is available online on the Office of the Registrar website.

Please note: New students (i.e. new transfer students or first-time freshman) can not file for a leave of absence for their first term.

If you need to defer your admission for personal reasons, you can submit an application to appeal on the SDSU Office of Admissions site. Each appeal application will be evaluated on its merit on a case by case basis. International students who cannot be issued a VISA at this time due to travel or country-specific restrictions may also choose to defer enrollment through this process. 

Students who defer must maintain eligibility (e.g. first-time freshmen may not enroll at another institution after graduating from high school). Otherwise, they are considered transfer students and must satisfy upper-division transfer admission criteria.

In most cases, we discourage students from deferring their admissions. SDSU has been actively investing in preparing a dynamic and meaningful learning experience that will allow our students to move towards their academic goals without interruptions amid the COVID-19 pandemic. With the benefit of innovative solutions that will provide students a rich experience beyond the classroom we are confident that we will deliver a robust in-person and virtual education experience for our students.

Tuition and Fees

Mandatory fees and tuition will not be discounted or reimbursed. Campus mandatory fees are not subject to refund except in very limited circumstances because they generally cover fixed and ongoing expenses and costs that the university continues to incur during the pandemic to finance, maintain and operate student facilities and programs (many of which remain available to students via remote access). Examples of these costs include but are not limited to ongoing administrative and overhead costs such as student government programs, academic retention and support, progress toward degree completion, employee wages and benefits, expenses for utilities, repair and maintenance, and payment of financing and long-term debt obligations for some facilities. 

Students pay campus mandatory fees regardless of whether they are a full-time student, part-time student, online student or a student studying abroad – and even if they do not expect to ever use the programs or facilities they support. We hope that students understand that if they want the facilities and programs to be available to them now and in the future, they must, of course, be financially supported and maintained during the pandemic.  

The California State University (CSU) Board of Trustees sets tuition costs. The CSU system said instruction on all 23 CSU campuses, including SDSU, is being conducted via hybrid, virtual and in-person (as exceptions) on a temporary basis to ensure that students continue their education and maintain their progress toward degree completion despite the current public health crisis. Tuition will therefore not be refunded.

While governed by CSU systemwide policy, because local campus student fees and the services and facilities they support vary across the system, local campuses can, however, make decisions about how to handle certain types of fees. SDSU has already chosen to issue prorated reimbursements for fees associated with covering services such as housing, meal plans and dining, or parking, for Spring 2020. 

Finally, the university does have a process for students to request a refund for tuition and mandatory fees based on special circumstances. These special circumstances include tuition and fees that were assessed or collected in error; the course for which Tuition and Fees were assessed or collected was canceled by the university; the university makes a decision that the student was not eligible to enroll in the term for which tuition and fees were assessed or collected; or the student was activated for mandatory military service. If you believe you can demonstrate exceptional circumstances warranting a refund, you may petition in accordance with the campus policy.

To accommodate members of the San Diego State University community who have been impacted by the ongoing COVID-19 pandemic,the fee payment deadline for Fall 2020 was extended to June 15, 2020 for all continuing students who were enrolled during the Spring 2020 term.

For incoming new students (freshman/transfer) for the 2020-2021 academic year, San Diego State is a pre-pay campus which means you must pay your tuition prior to registering for classes. Students who participate in New Student Orientation will have the benefit of earlier registration on their orientation date. 

Students who do not participate in New Student Orientation, your registraiton date will be as follows:

Freshmen - July 29

Transfer - August 14

Please check Webportal under “my registration” to verify your specific date and time.

If you are an incoming new student or parent and need more information, please visit Student Account Services New Student and Parent webpage. 

If you can not pay your tuition fees in full, here are some alternative ways for you to pay for the Fall 2020 semester: 

  • You can enroll in the Basic Tuition & Fees Installment Plan to better manage the cost of educational expenses. This payment option allows students and families to manage the cost of educational expenses by breaking up the total cost of an expense into multiple partial payments over the course of the semester.  You can enroll in the installment plan via the Online Student Account with an initial payment of $860. To learn more visit our Installment Plan webpage.
  • All students are encouraged to apply for financial aid by filing a 2020-2021 FAFSA to be considered for state and federal aid, such as grants, student loans, and parent loans. Scholarship opportunities are also available through the new Aztec Scholarship portal, as well as federal CARES dollars for qualifying students who had not filed a FAFSA for the 2019-20 year. The deadline to submit a scholarship application is August 15, 2020. To learn more about different types of aid visit the Office of Financial Aid & Scholarships website.
  • Lastly, you can pay your tuition fees using a third party payer or veteran’s benefit. To learn more visit the Student Account Services Payment Options webpage.

If you need additional financial assistance, please contact Student Account Services (via Live Chat on the site) or by email at [email protected].

The Intent to Enroll is a non-refundable deposit.  Your Intent to Enroll deposit will be applied toward your first payment of basic tuition and fees.  The mostly virtual Fall semester will be a different experience but will be a rich and quality learning experience.  

Requests for refund of the non-refundable Intent to Enroll deposit will only be considered due to financial hardship, including those related to COVID-19.  The requests, will be reviewed and assessed on a case-by-case basis. 

The Student Experience

With a summer to prepare for the SDSU Flex environment, SDSU will continue to offer high quality and interactive activities for students, staff, and faculty. Partners across campus are planning virtual and hybrid delivery for co-curricular campus programs, including, but not limited to undergraduate research, entrepreneurship, community building, leadership programming, and service. While we plan to focus on virtual engagement, there will be in-person offerings respecting physical distancing and other public health orders. Many SDSU centers, including and not limited to the Cultural Centers, Commuter Resource Center, Joan and Art Barron Veterans Center, Glazer Center for Leadership & Service, and Career Services will continue to offer virtual office hours, student-centered, events, and opportunities to connect with staff and small group activities. 

Critical events that are central to our SDSU culture, like New Student and Family Convocation, Aztec Nights, One SDSU Community, will be offered virtually to welcome incoming students to our rich and vibrant campus community. 

Constructing an immersive student-focused virtual experience that creates social engagement and easy pathways for student involvement, access to student success services and integrated health and well-being resources. We are working diligently to ensure our new students will experience a successful transition to our supportive campus community. 

In addition, as county and state restrictions permit, the university will also explore phasing in additional in-person and hybrid student experiences throughout the fall semester.

Recognized Student Organizations, including fraternities and sororities, are expected to be able to organize and host events during the fall. All organizational events will be expected to follow public health guidance and university policies, Student Life & Leadership is available to support organizations planning for the fall. 

Yes, SDSU is committed to offering robust co-curricular engagement opportunities for students during the fall. We plan to deliver activities, including but not limited to events, training, and mentoring, while supporting student leadership opportunities in Recognized Student Organizations, Fraternity & Sorority Life, Associated Students, and more. Students can access virtual event offerings by visiting: https://newscenter.sdsu.edu/student_affairs/virtual-events.aspx?

Although the transition to virtual course delivery will decrease the number of student jobs needed on campus for Fall 2020, federal work study jobs still remain available, and our auxiliary organizations continue to have some job opportunities for students in research, food services, bookstore and other service areas. Following the summer recess, SDSU and its auxiliaries will strive to bring back as many existing student employees as possible as the campus repopulates over the academic year and also hire additional students as needed based on new virtual or hybrid campus activities and needs. 

Aztec Shops, in particular, strives to bring back as many existing student employees as possible, and hire additional students as needed, based on campus activity, food service and bookstore customer demand. 

For Associated Students, there is also increased work in virtual programming and communications to maximize opportunities for students to engage and to meet their changing needs. Associated Students will also continue to assess and need student jobs to support: Aztec Recreation, including for virtual and live workout resources, ESports leagues, and more; the Aztec Student Union for different daily programming; Business Services and banking training sessions; Government Affairs; and much more to come. 

The Economic Crisis Response Team is also available to assist students in identifying campus employment, and students can reach out to the team via the online ECRT assistance request form. 

While the university continues to assess county, state and federal orders and works in consultation with the California State University system, SDSU has not yet made any decisions about altering in-person events or athletic events for Fall 2020. In a May 12 joint statement with the Mountain West Conference, of which SDSU is a member, the university shared the following: “Certainly, all conversations are led by academics, as well as public health and safety. Within that framework, more determinations are necessary. Any decisions will be communicated to students, faculty and staff.”

The Aztec Recreation Center (ARC) is actively preparing physical distancing measures and other procedures to comply with the state's recently announced health and safety guidelines to reopen. 

The Mission Bay Aquatic Center (MBAC) is open for paddleboard and kayak rentals. Visit the MBAC website for more information and to purchase your rental in advance.

Safety and Well-Being

All members of the SDSU community will be expected to and asked to wear an acceptable facial covering while on campus and in public. Members of the community may bring facial coverings or use an SDSU-issued facial covering. We do not expect this guidance will change in the near term. Facial masks such as N95 and KN95 are reserved for personnel who are health care providers and first responders.  All other campus occupants are able to use cloth face coverings that can be laundered. Campus has a limited supply and encourages our community to bring their own from home.  Those of us requiring gloves for their work will be provided with items appropriate for their work type which may be nitrile, latex, leather or rubberized synthetic material.  Other PPE specific to job function may include half face respirators and cartridges and Tyvek suits.

Supply chains for PPE and cleaning supplies are greatly impacted by this pandemic. SDSU is utilizing our vendor relationships and the sourcing power of the full CSU system to ensure we have the supplies on hand to support the levels of repopulation being contemplated. Where possible, the campus will supplement PPE needs. In addition, PPE items will be available for sale at the SDSU Bookstore.

SDSU has increased both frequency and intensity of sanitizing and disinfecting across campus, and with special focus on currently populated areas. Further, community members will be provided with appropriate resources and educational materials to allow them to disinfect spaces before and after use.

If you have additional questions about safety and well-being please connect with Counseling and Psychological Services, the Economic Crisis Response Team, or the Employee Assistance Program. If you believe you came into contact with the individual, please complete the COVID-19 Reporting Form for SDSU and Auxiliary Faculty, Staff, and Students. If you become ill, please contact your primary health care provider or visit a medical facility.

Student Housing

To provide maximum flexibility, we are suspending the freshman parking restriction for the 2020-21 academic year so that freshmen may bring their vehicles to campus. Yes, those who choose to do so will still be required to pay for parking if they are parking on campus.
Meals plans for freshmen students living on campus are required. Meal plans for sophomore and upper division students living on campus are optional. Meal plans are not required for any students living off-campus.
Meal plan packages have been updated for the 2020-21 academic year to provide increased flexibility of options. Students can choose a Mini Plan, Select Plan, or Prime Value Plan that includes an allotment of meals and weekly declining balances. More information about housing rates and meal plan options will be available at housing.sdsu.edu/costs.

Yes. Density in our residential communities will be reduced to include only double and single occupancy spaces located within apartment or suite-style living. Density has been reduced by 64% of total capacity.

We look forward to returning students to campus and will house approximately 3,500 students in on campus residence halls, a 54% reduction to ensure adequate physical distancing as reviewed by the San Diego County Health and Human Services Agency. This means housing license agreements will be rescinded for some students.  Students in residence will receive substantial on-campus academic support through residential programs, respecting social distancing requirements and increased health and safety protections. 

With public health in mind, and to allow undergraduates to be on campus with their peers, faculty, and staff as safely as possible, student housing is guaranteed to those who:

  • Are non-local first-time freshmen;
  • Are non-local rising sophomores who will have in-person classes;
  • Students in specific SDSU programs such as Guardian Scholars, Presidential Scholars, student-athletes, students with accessibility-related needs; and
  • Students with emergency housing needs or other unique needs.

All other students can request to be considered for on-campus housing by indicating their interest in the Housing Portal. Students will be notified if there is availability within the 3,500 reduced capacity limit. The Office of Housing Administration and Residential Education Office will be sharing more specific information directly with students.

The Sophomore Housing Lottery will no longer take place as planned. Instead, rising sophomores who we are able to accommodate on-campus will be assigned based on the building and room type preferences submitted in the Housing Portal, based on availability. 

Specific information was sent to students who were registered for on-campus housing, and more information is available at housing.sdsu.edu.

SDSU does not have the ability to impact off campus lease terms. However, a number of third-party housing companies have extended flexibility to allow students and residents to separate from their leases without financial penalty. Some off-campus landlords or leasing companies will also allow subletting or reletting of space, in addition to other options. We encourage our students to work with their off-campus property managers to explore what options, if any, they have to get out of their leases.

For those where this is not possible, SDSU is offering assistance in navigating needed financial or housing support through the Economic Crisis Response Team. Students can reach out to the team via the online ECRT assistance request form

We continue to enhance our student support services, facilities and program offerings with you in mind. Our primary responsibility is to provide a safe and welcoming environment to all student residents.  For those who will be living on campus, you will have access to inclusive living communities and the kinds of learning opportunities that will support your holistic growth. Full-time staff including Residence Halls Coordinators, RAs/CAs, and Front Desk Assistants will be available in the on-campus communities to support student success as well as safety.

Incoming freshmen who cancel their license agreement by June 15, 2020 are eligible for a full refund of the $375 initial payment. Incoming freshmen who have had their license agreement rescinded will also receive a full refund to their student account automatically.

If you have additional questions about on-campus student housing please connect with Housing & Residential Education online at https://housing.sdsu.edu/; by email via [email protected]; or by calling 619-594-5742.

Other Questions

At this time, and as announced in late March, SDSU plans to host the postponed SDSU and SDSU Imperial Valley May 2020 in-person ceremonies December 17 through 20, 2020. If a decision is made to defer this in-person commencement ceremony, should current county or state guidance not permit large gatherings, it will be announced by October 01, 2020. Graduates will still have the option to participate in the May 2021 ceremonies. As guidance continues to evolve as it relates to the COVID-19 pandemic, we appreciate the understanding of our campus community. The health and safety of our campus community remains top of mind.