Student studying outside with laptop

FAQs

This section was last updated on Nov. 18, 2020 and will be regularly updated.

If you have questions that are not addressed below, please visit the Contact page for additional resources and assistance.

Please note: On Nov. 17, SDSU announced a pause on remaining in-person courses for the duration of the fall term beginning the week of Thanksgiving. Surveillance testing continues.

Remainder of Fall 2020 Semester

Please note: On Nov. 17, SDSU announced a pause on remaining in-person courses for the duration of the fall term beginning the week of Thanksgiving. Surveillance testing continues.

SDSU has not modified its Fall 2020 calendar. Dec. 10 is the last day of classes before final exams, and final exams will be held Dec. 11-17. 

Students are required to pay housing and meal plan fees through the remainder of their license agreement. If a student wishes to cancel their license agreement, they may submit a Contract Release Request and follow the instructions indicated on the Early Move-Out page. Please note that the housing cancellation policy will be reinstated on Dec. 19, 2020. Therefore, cancellation fees will only be waived for those who opt to cancel their housing license agreements before Dec. 18, 2020. 

Most faculty will offer exams virtually in December 2020.  

Students requesting test accommodations due to a disability or verifiable health condition must first register with the Student Ability Success Center at least two weeks prior to the exam, as the SASC application review and intake process must be completed prior to the approval of accommodations and they are not retroactive. A guide for applying can be found at https://newscenter.sdsu.edu/student_affairs/sds/apply.aspx? or students can email SASC at [email protected]

SDSU is putting a pause on in-person instruction after the Thanksgiving holiday. The remainder of the fall semester, from Nov. 30 through finals in December, will remain virtual. Faculty have been made aware of this decision to provide time to prepare for virtual instruction. 

Students who need academic accommodations in the virtual learning environment due to a disability or verifiable health condition should apply for accommodations through the Student Ability Success Center. A guide for applying can be found at https://newscenter.sdsu.edu/student_affairs/sds/apply.aspx? or students can email SASC at [email protected]

On-campus housing will remain open for students who are unable to move away from SDSU during or after Thanksgiving. All students have been asked to share their post-Thanksgiving housing plans with the Office of Housing Administration and Residential Education no later than Nov. 20. We urge all students who have not responded to do so as soon as possible. Refer to your SDSU email account for details.

On-campus housing will remain open for students who are unable to move away from SDSU during or after Thanksgiving due to quarantine or isolation. To help prevent the spread of COVID-19 to others, students should continue to isolate or quarantine at SDSU until their designated completion date.

On-campus housing will remain open for students who are unable to move away from SDSU during or after Thanksgiving due to employment obligations. All students have been asked to share their post-Thanksgiving housing plans with the Office of Housing Administration and Residential Education no later than Nov. 20. We urge all students who have not responded to do so as soon as possible. Refer to your SDSU email account for details.

The California State University system has announced that its 23 universities, including SDSU, would remain mostly virtual for Spring 2021. Spring 2021 registration is now open. With the exception of about 130 courses, courses will be provided virtually, much like in the Fall 2020 semester. The limited number of courses offered in person will allow us to remain in compliance with ongoing public health guidelines and orders restricting the ways in which people can gather in-person.
Campus leaders (including faculty and staff leaders in the University Senate) are currently reviewing the Spring 2021 academic calendar to identify what adjustments, if any, should be made to promote the health and safety of the campus community.
Spring 2021 registration is underway, and a limited number of in-person courses will be offered. Students can view the list of Spring 2021 courses, including the modalities they will be offered in, through the search function on the Registrar’s site. The list includes a limited number of courses to be offered partially or fully in person.

Pause on In-Person Instruction

Please note: On Sept. 29, SDSU announced that the majority of instruction would occur virtually, with limited exceptions. The university is also now requiring testing for all students taking in-person courses, in addition to all students living in on-campus housing.

Out of an abundance of caution and in an effort to continue to slow the spread of COVID-19, San Diego State University has decided to extend the current pause on in-person instruction. At this time, a limited number of courses are being held in-person.

Begining Monday, Oct. 12, only 194 unique courses, mostly upper division and graduate-level courses are offered in-person. The course list is published online. These classes cannot be fully carried out in the virtual space due to equipment use or off-campus research requirements, or necessitate in-person instruction as part of accreditation or licensing requirements.

No, on-campus housing is not impacted by this decision and will remain open as planned.

Yes, you may return to your permanent residence at any time and leave your belongings in your assigned space. However, keep in mind that billing for on-campus housing will continue if you do not cancel your license agreement and leave on-campus housing. 

Students who would like to cancel their housing contract and leave the on-campus housing are able to do so. To be clear, the university is not closing housing, but clarifying that students do have a choice to leave without financial penalty.  

The housing cancellation fee will be waived for all students who moved into their fall assignment and choose to cancel their license agreement. This fee will be refunded for students who moved into their fall assignments, have already moved out, and were charged the normal cancellation fee. Students will only pay the room and board fees for the days they are on campus.

If you would like to proceed with cancellation, please complete the Contract Release Request Form.

No, the housing license agreement is for the 2020-21 academic year. Billing for on-campus housing will continue as contracted if you decide to temporarily leave your on-campus residence. If you would like to cancel your housing license agreement, you may submit a Contract Release Request. However, keep in mind that the housing license agreement is a legally binding contract and cancellation charges will be assessed. 

Students who would like to cancel their housing contract and leave the on-campus housing are able to do so. To be clear, the university is not closing housing, but clarifying that students do have a choice to leave without financial penalty.  

The housing cancellation fee will be waived for all students who moved into their fall assignment and choose to cancel their license agreement. This fee will be refunded for students who moved into their fall assignments, have already moved out, and were charged the normal cancellation fee. Students will only pay the room and board fees for the days they are on campus.

If you would like to proceed with cancellation, please complete the Contract Release Request Form.

Holiday Travel

Yes, students currently living on campus will be permitted to return home during Thanksgiving if they choose, and will be able to return to campus following the holiday. Students may also choose to remain home for the remainder of the fall semester. After Thanksgiving, given the increased risks of bringing students back from other locations where they may have been exposed, students will be required to test immediately upon return, and then weekly through the end of the term. Students will receive emails with specific information about the revised testing schedule.

All students taking approved in-person courses or who are involved in university research are also highly encouraged to avoid Thanksgiving travel. If you must leave the region, follow public health guidelines and health orders at all times.  

Regardless of your plans, all students living on-campus with an SDSU housing license agreement are required to complete the Office of Housing Administration’s Thanksgiving Break Form by Friday, Nov. 20. 

Yes, students who return home for Thanksgiving will be able to return to campus. After Thanksgiving, given the increased risks of bringing students back from other locations where they may have been exposed, students will be required to test immediately upon return, and then weekly through the end of the term. Students will receive emails with specific information about the revised testing schedule. When students return to campus, all students living on campus will be required to stay in their residence until they are tested and receive a negative test result. Students are expected to be tested between Monday, Nov. 30, and Wednesday, Dec. 2. Students will be allowed to leave their residence for essential needs, such as  food, medical needs, or work. Residential students who return to housing for the remainder of the fall term will also be asked to test again five (5) to seven (7) days after returning, to identify any possible or emerging case due to late exposure in the Thanksgiving holiday. Students should be attentive to their official SDSU email accounts, as additional details regarding required testing are being shared via email.

All students taking approved in-person courses or who are involved in university research are also highly encouraged to avoid Thanksgiving travel. If you must leave the region, follow public health guidelines and health orders at all times.  

Regardless of your plans, all students living on-campus with an SDSU housing license agreement are required to complete the Office of Housing Administration’s Thanksgiving Break Form by Friday, Nov. 20.

For students planning to leave campus during Thanksgiving to visit family or return home, you may choose to remain at home for the rest of the fall semester and complete the last two weeks of the term remotely. Students enrolled in approved in-person courses are highly encouraged to avoid Thanksgiving travel. If they choose to travel and decide to remain away from campus for the remainder of the semester, they need to communicate this decision with their faculty. However, billing for on-campus housing will continue as contracted unless the student checks out, returns their key, and cancels their license agreement.

Regardless of your plans, all students living on-campus with an SDSU housing license agreement are required to complete the Office of Housing Administration’s Thanksgiving Break Form by Friday, Nov. 20. 

After Thanksgiving, given the increased risks of bringing students back from other locations where they may have been exposed, students will be required to test immediately upon return, and then weekly through the end of the term. Students will receive emails with specific information about the revised testing schedule. When students return to campus, all students living on campus will be required to stay in their residence until they are tested and receive a negative test result. Students are expected to be tested between Monday, November 30th and Wednesday, December 2nd. Students will be allowed to leave their residence for essential needs, such as  food, medical needs, or work. Residential students who return to housing for the remainder of the fall term will also be asked to test again five (5) to seven (7) days after returning, to identify any possible or emerging case due to late exposure in the Thanksgiving holiday. Students should be attentive to their official SDSU email accounts, as additional details regarding required testing are being shared via email.
If you test positive after returning to campus, you will be directed to self-isolate and provided with specific directions on how to self-isolate, including the time period for your isolation. General details about isolation and quarantine are online. 

For students who live in on-campus housing, if you test positive while away from your SDSU residence, you will need to complete your 10-day isolation period and return to campus after the 10-days, are fever free for at least 24 hours without fever reducing medications, and any symptoms are resolving. Meal plan balances will continue to roll over each week and the license agreement will remain in effect and be billed accordingly.

Campus Repopulation

This will depend on the role and nature of the work, and whether it is necessary to be on-site in Fall 2020.  Faculty and staff who are able to complete their work via telework arrangements will be encouraged to do so continuing through Fall 2020, with the exception of faculty approved to teach in-person courses or who are engaged in certain research and creative activities, as well as staff who are performing essential work that can only be performed onsite. 

Faculty and staff whose work can only be performed onsite and are unable to do so in the Fall due to medical conditions that make them more vulnerable to COVID-19, will receive reasonable accommodations in the form of telework assignments, where available, or will be provided with leave options consistent with California State University policies and applicable collective bargaining agreements.  

You may park only in the facility your permit is valid. Student permits are only valid in student lots, however after 6:30 p.m. students may park in faculty and staff areas. At no time may anyone park in a special permit (SP) area unless they have the SP assigned to them.

For faculty and staff this summer, any return to on-campus work, such as for the purpose of critical research and creative activities, can now occur, on a voluntary basis, with  additional approval by academic and campus leadership. 

The Re-populating Faculty and Graduate Students: Framework for Restarting Research plan, including a description of the required documents, is available online.

As included in the above framework for restarting research, the University has developed the following required documents for faculty and research personnel who wish to resume on-campus activities:

  • Responsibilities of Research Leaders and Continuity Plan. The online form and checklist for restarting research describes responsibilities for those involved in laboratory, field and scholarly activities. Please review this checklist, sign and date it to indicate your commitment to the responsibilities. Research leaders must have an established plan that describes how research groups will implement the requirements for physical distancing, disinfection, personal protective equipment (PPE), and other health requirements in their labs or offices. After researchers fill out this form, it will be automatically forwarded to their respective deans.
  • Responsibilities of Project Personnel. The project personnel checklist describes the individual responsibilities of each member of your team who will be working in SDSU or SDSU Research Foundation spaces. Each person you list in your Research Continuity Plan must review, sign and date the checklist to indicate their personal commitment to these responsibilities. This checklist will be sent to each of the personnel you list on your form. Completion of the checklist is required before they will be allowed to work on campus.

All documents must be approved by the respective college’s dean, Provost Salvador Hector Ochoca, and Stephen C. Welter, Vice President of Research and Graduate Dean, prior to resuming activities on the SDSU campus, off-campus sites, and SDSU Research Foundation facilities.

You may access signs via the Repopulation sign program, or contact the Facilities Services Sign Shop by emailing [email protected]

Instruction and Classes

SDSU announced on Sept. 2 that, given the rate of increase in the COVID-19 cases among the student population in the past three days, and out of an abundance of caution for the health and well-being of the campus community, a pause on in-person instruction is being implemented. This, and other changes, is effective on Sept. 3. On Sept. 29, SDSU announced that the majority of instruction would occur virtually, with limited exceptions.

Prior to this announcement, SDSU was offering more than 200 unique undergraduate and graduate-level in-person courses in the Fall 2020. Each class offered multiple sections, providing increased collaboration with faculty, while ensuring that physical distancing guidelines are followed.  

All other courses, which are predominately lecture and discussion based courses, are offered virtually for the Fall. 

Faculty, advisors, and assistant deans will work together to provide reasonable accommodations or arrangements, including exploring options for course substitution or, in the case of face-to-face lab and clinical courses, deferral. All in-person courses were carefully selected due to the pedagogical (teaching and learning) needs of the course content. It has been determined that the student learning outcomes associated with the specific course are best met through in-person delivery. Therefore, while faculty and the Student Ability Success Center will work to identify possible arrangements and accommodations for students who may not be able to attend portions of an in-person course, in some cases the instructor may not be able to accommodate a student who needs to take the entire in-person course virtually. Students in this situation are strongly encouraged to talk with their academic advisor and/or the assistant dean in their college to understand if there will be an impact on their academic progress should they delay taking the course, or otherwise drop the course for the fall semester. 

Students who are unable to attend an in-person course during the fall 2020 semester due to COVID-related concerns should complete the following form to request a letter from Student Ability Success Center (SASC) that the student can share with their instructor and their Assistant Dean to request academic arrangements: SDSU Flex - Request for SASC Letter Regarding In-Person Attendance.

Once the form has been submitted the student will receive a letter from SASC within five (5) business days of the submission date. The letter will be emailed to the email address provided in the form submission. 

Once the student has received the letter, they should provide it to their instructor and assistant dean in their college as soon as possible in order for the appropriate arrangements to be made with your scheduled course. If you decide to drop or postpone taking the impacted course for a later semester, you are strongly encouraged to work with your academic advisor to understand if there will be any impacts on your academic progress. 

Academic arrangements that are made due to COVID-related concerns are temporary and only for the fall 2020 semester. Students who may require other academic accommodations during fall 2020 and beyond due to their own disability or medical condition should also register with SASC to establish approved accommodations for virtual and in-person courses. To start the registration process, please follow the steps here

The Vice President's Office has a process in place to assist students in notifying their instructors when they will have an extended absence from campus. For students that have been required to quarantine/isolate by a university official a letter will automatically be sent to the student's instructors, Assistant Dean and the Provost.  

For students who are required to quarantine/isolate but have not been in communication with a university official they should send an email to [email protected] to notify the university and to initiate the process for letters to be sent to their instructors, Assistant Dean and the Provost.  Medical documentation may be required prior to the letter being issued.

For short-term illnesses--for example, of one week or less--please work with your course instructor to establish a plan for making up missed assignments. If you are missing coursework because of COVID, either because you have been diagnosed and are quarenting or are required to isolate you should send an email to [email protected] to notify the university and to initiate the process for absent letters to be sent to your instructors, assistant dean and the provost.  Medical documentation may be required prior to the letter being issued.

At this time, San Diego State University is not planning to change our academic calendar. Instead, as detailed on the SDSU Flex website,  we plan to offer a flexible and connected community experience through a hybrid approach in Fall 2020. Unique to SDSU and our regional context, and respecting county, state and federal orders, the SDSU Flex model provides a collaborative learning, research and community service environment with a blend of in-person, hybrid and virtual offerings. We will:

  • Slowly repopulate campus, with priority placed on research faculty and courses that require in-person instruction for academic and professional reasons.
  • Provide maximum flexible participation between face-to-face instruction and online course offerings.
  • Provide an immersive student-focused experience, complementing our adaptable academic programming, to create social engagement and easy pathways for student involvement, access to student success services, and integrated health and well-being resources.
  • Continue our research mission, including the adoption of new COVID-19 related research.

SDSU has been actively augmenting its investments in our instructional technology infrastructure and faculty training in order to deliver a dynamic and high quality learning experience that will allow our students to move towards their academic goals without interruptions. 

Virtual instruction is not new to SDSU. For years, we have been moving summer classes to virtual environments without sacrificing the quality of experience or instruction. We have found that when students and faculty members embrace the strengths of virtual instruction, both discover that there are ways to customize their learning environments, while maintaining critical in-person elements when most needed.

Also, SDSU’s Instructional Technology Services has been a recognized national leader for the last 10 years, offering extensive training and preparation for our faculty members so that they can teach using virtual modalities in accordance with Quality Online Learning and Teaching standards. Through new training institutes launched in the spring, faculty are learning new ways to expand their use of digital and virtual platforms to provide lectures, interact in virtual office hours, foster discussions, and conduct exams. 

Further, we are substantially increasing the number of sections for in-person courses, both to increase physical distancing and to improve faculty to student ratios. SDSU is committed to improving interactivity and quality for Fall instruction, regardless of whether the course is being conducted virtually, in a hybrid format, or in-person. We are confident that even during these challenging times our students will greatly benefit from engaging instruction and educational experiences—while also benefiting from meaningful interaction with award-winning faculty members, campus advising and tutoring support. 

Continuing students are may file for a leave of absence on the SDSU Webportal prior to schedule adjustment deadline.  For fall 2020, the schedule adjustment deadline was September 4, 2020. Additional information about eligibility for a leave of absence is available online on the Office of the Registrar website.

Please note: New students (i.e. new transfer students or first-time freshman) can not file for a leave of absence for their first term.

If you need to defer your admission for personal reasons, you can submit an application to appeal on the SDSU Office of Admissions site. Each appeal application will be evaluated on its merit on a case by case basis. International students who cannot be issued a VISA at this time due to travel or country-specific restrictions may also choose to defer enrollment through this process. 

Students who defer must maintain eligibility (e.g. first-time freshmen may not enroll at another institution after graduating from high school). Otherwise, they are considered transfer students and must satisfy upper-division transfer admission criteria.

In most cases, we discourage students from deferring their admissions. SDSU has been actively investing in preparing a dynamic and meaningful learning experience that will allow our students to move towards their academic goals without interruptions amid the COVID-19 pandemic. With the benefit of innovative solutions that will provide students a rich experience beyond the classroom we are confident that we will deliver a robust in-person and virtual education experience for our students.

Tuition and Fees

Mandatory fees and tuition will not be discounted or reimbursed. Campus mandatory fees are not subject to refund except in very limited circumstances because they generally cover fixed and ongoing expenses and costs that the university continues to incur during the pandemic to finance, maintain and operate student facilities and programs (many of which remain available to students via remote access). Examples of these costs include but are not limited to ongoing administrative and overhead costs such as student government programs, academic retention and support, progress toward degree completion, employee wages and benefits, expenses for utilities, repair and maintenance, and payment of financing and long-term debt obligations for some facilities. 

Students pay campus mandatory fees regardless of whether they are a full-time student, part-time student, online student or a student studying abroad – and even if they do not expect to ever use the programs or facilities they support. We hope that students understand that if they want the facilities and programs to be available to them now and in the future, they must, of course, be financially supported and maintained during the pandemic.  

The California State University (CSU) Board of Trustees sets tuition costs. The CSU system said instruction on all 23 CSU campuses, including SDSU, is being conducted via hybrid, virtual and in-person (as exceptions) on a temporary basis to ensure that students continue their education and maintain their progress toward degree completion despite the current public health crisis. Tuition will therefore not be refunded.

While governed by CSU systemwide policy, because local campus student fees and the services and facilities they support vary across the system, local campuses can, however, make decisions about how to handle certain types of fees. SDSU has already chosen to issue prorated reimbursements for fees associated with covering services such as housing, meal plans and dining, or parking, for Spring 2020. 

Finally, the university does have a process for students to request a refund for tuition and mandatory fees based on special circumstances. These special circumstances include tuition and fees that were assessed or collected in error; the course for which Tuition and Fees were assessed or collected was canceled by the university; the university makes a decision that the student was not eligible to enroll in the term for which tuition and fees were assessed or collected; or the student was activated for mandatory military service. If you believe you can demonstrate exceptional circumstances warranting a refund, you may petition in accordance with the campus policy.

To accommodate members of the San Diego State University community who have been impacted by the ongoing COVID-19 pandemic, the fee payment deadline for Fall 2020 was extended to June 15, 2020 for all continuing students who were enrolled during the Spring 2020 term.

 

If you are an incoming new student or parent and need more information, please visit Student Account Services New Student and Parent webpage. 

If you can not pay your tuition fees in full, here are some alternative ways for you to pay for the Fall 2020 semester: 

  • You can enroll in the Basic Tuition & Fees Installment Plan to better manage the cost of educational expenses. This payment option allows students and families to manage the cost of educational expenses by breaking up the total cost of an expense into multiple partial payments over the course of the semester.  You can enroll in the installment plan via the Online Student Account with an initial payment of $860. To learn more visit our Installment Plan webpage.
  • All students are encouraged to apply for financial aid by filing a 2020-2021 FAFSA to be considered for state and federal aid, such as grants, student loans, and parent loans. Scholarship opportunities are also available through the new Aztec Scholarship portal, as well as federal CARES dollars for qualifying students who had not filed a FAFSA for the 2019-20 year. The deadline to submit a scholarship application is August 15, 2020. To learn more about different types of aid visit the Office of Financial Aid & Scholarships website.
  • Lastly, you can pay your tuition fees using a third party payer or veteran’s benefit. To learn more visit the Student Account Services Payment Options webpage.

If you need additional financial assistance, please contact Student Account Services (via Live Chat on the site) or by email at [email protected].

The Intent to Enroll is a non-refundable deposit.  Your Intent to Enroll deposit will be applied toward your first payment of basic tuition and fees.  The mostly virtual Fall semester will be a different experience but will be a rich and quality learning experience.  

Requests for refund of the non-refundable Intent to Enroll deposit will only be considered due to financial hardship, including those related to COVID-19.  The requests, will be reviewed and assessed on a case-by-case basis. 

The Student Experience

The SDSU Health Commitment asks students, faculty, staff, vendors and contractors to pledge to take responsibility for their own health and also demonstrate their commitment to their community by helping to keep the SDSU community safe from COVID-19 and other infections.
The facial covering mandate is part of the student code of conduct and requires anyone on campus -- indoors and outdoors -- to wear a facial covering at all times with very limited exceptions. The university asks that any community member who becomes aware of a potential violation among students report the situation using the COVID-19 Incident Reporting Form. Consequences of COVID-19 policy violations range from an official warning to, in an extreme case, expulsion. 

With the fall 2020 semester underway, SDSU will pursue disciplinary actions related to both organizational and individual violations should these policies not be followed. 

In regards to the facial covering mandate, which requires anyone on campus -- indoors and outdoors -- to wear a facial covering at all times with very limited exceptions, students in violation of this policy are subject to individual student code of conduct violations. 

For any off-campus gathering, both organizational violations as well as individual violations may be issued. The university takes any violation extremely seriously. Consequences range from an official warning to expulsion. The university asks that any community member who becomes aware of a potential violation among students report the situation using the COVID-19 Incident Reporting Form

For those living on-campus, the university has put into place an extensive range of proactive measures. If violated, these are also subject to student disciplinary action, as noted above.

With a summer to prepare for the SDSU Flex environment, SDSU will continue to offer high quality and interactive activities for students, staff, and faculty. Partners across campus are planning virtual and hybrid delivery for co-curricular campus programs, including, but not limited to undergraduate research, entrepreneurship, community building, leadership programming, and service. While we plan to focus on virtual engagement, there will be in-person offerings respecting physical distancing and other public health orders. Many SDSU centers, including and not limited to the Cultural Centers, Commuter Resource Center, Joan and Art Barron Veterans Center, Glazer Center for Leadership & Service, and Career Services will continue to offer virtual office hours, student-centered, events, and opportunities to connect with staff and small group activities. 

Critical events that are central to our SDSU culture, like New Student and Family Convocation, Aztec Nights, One SDSU Community, will be offered virtually to welcome incoming students to our rich and vibrant campus community. 

Constructing an immersive student-focused virtual experience that creates social engagement and easy pathways for student involvement, access to student success services and integrated health and well-being resources. We are working diligently to ensure our new students will experience a successful transition to our supportive campus community. 

In addition, as county and state restrictions permit, the university will also explore phasing in additional in-person and hybrid student experiences throughout the fall semester.

All organizational events will be expected to follow public health guidance and university policies, Student Life & Leadership is available to support organizations planning for the fall. 

San Diego State University in conjunction with the Mountain West and Pac-12 Conferences made the decision to postpone fall sports.

After close consultation with the Mountain West Conferece, the fall football season will begin on Oct. 24.

SDSU along with other conference members is exploring opportunities for those sports to be played in the spring.

Yes, SDSU is committed to offering robust co-curricular engagement opportunities for students during the fall. We plan to deliver activities, including but not limited to events, training, and mentoring, while supporting student leadership opportunities in Recognized Student Organizations, Fraternity & Sorority Life, Associated Students, and more. Students can access virtual event offerings by visiting: https://newscenter.sdsu.edu/student_affairs/virtual-events.aspx?

Although the transition to virtual course delivery will decrease the number of student jobs needed on campus for Fall 2020, federal work study jobs still remain available, and our auxiliary organizations continue to have some job opportunities for students in research, food services, bookstore and other service areas. Following the summer recess, SDSU and its auxiliaries will strive to bring back as many existing student employees as possible as the campus repopulates over the academic year and also hire additional students as needed based on new virtual or hybrid campus activities and needs. 

Aztec Shops, in particular, strives to bring back as many existing student employees as possible, and hire additional students as needed, based on campus activity, food service and bookstore customer demand. 

For Associated Students, there is also increased work in virtual programming and communications to maximize opportunities for students to engage and to meet their changing needs. Associated Students will also continue to assess and need student jobs to support: Aztec Recreation, including for virtual and live workout resources, ESports leagues, and more; the Aztec Student Union for different daily programming; Business Services and banking training sessions; Government Affairs; and much more to come. 

The Economic Crisis Response Team is also available to assist students in identifying campus employment, and students can reach out to the team via the online ECRT assistance request form. 

Yes, the Aztec Recreation Center (ARC) indoor reopening is scheduled for Wednesday, Oct. 28 at 6 a.m. Capacities are limited and reservations are required. Members may reserve a 90-minute workout time at the ARC to use free weights, weight training machines and cardio machines in large well-ventilated spaces.

Please note: In line with San Diego County, indoor operations are temporarily closed.

No, the ARC operational hours are adjusted to allow for overnight deep cleaning and disinfecting. Hours will be Monday through Thursday, 6 a.m. to 11:30 p.m.; Fridays 6 a.m. to 10 p.m.; and Saturday through Sunday, 8 a.m. to 10 p.m. 

Please note: In line with San Diego County, indoor operations are temporarily closed.

Yes, the ARC Express reopening is scheduled for Wednesday, Oct. 28 at 10 a.m. Capacities are limited and reservations are required for workout times. Members may reserve a 75-minute workout for indoor, physically distanced strength training and cardio training. The ARC Express is conveniently located on the east side of campus on the 3rd floor of the Conrad Prebys Aztec Student Union and will be open Monday through Friday 10 a.m. to 1 p.m.; and Saturday through Sunday 11 a.m. to 4 p.m.

Please note: In line with San Diego County, indoor operations are temporarily closed.

Both in-person and virtual Group Classes will continue to be offered. Virtual classes are conducted over Zoom, and in-person classes are offered with capacity limits outdoors at both the Aquaplex pool deck and the Recreation Field. Reservations are required for group exercise classes.

Please note: In line with San Diego County, indoor operations are temporarily closed.

ARC members are required to wear facial coverings at all times while at indoor or outdoor ARC facilities. If visitors choose not to wear a facial covering, they will be asked to use one or asked to leave and get one.

Please note: In line with San Diego County, indoor operations are temporarily closed.

At this time, we plan to continue to offer ARC OUTDOORS , which includes Aquaplex pool deck fitness, Group Fitness classes, lap swimming, Recreation Field fitness and tennis.

Please note: In line with San Diego County, indoor operations are temporarily closed.

Our comprehensive sanitation and disinfecting protocols include continuous scheduled cleaning of high-touch surfaces, thorough cleaning in between reservation blocks, and overnight deep cleaning and disinfection using electrostatic spray technology. In addition, we have added numerous easy-to-use and conveniently located self-cleaning stations for participants to clean equipment before and after use.

 

Please note: In line with San Diego County, indoor operations are temporarily closed.

We recommend that members bring a workout towel to create a barrier between themselves and the equipment. For health and safety, we are reducing touch points for our members. Shared equipment and materials, including shower towels, mats, foam rollers, exercise bands, and medicine balls will not be available.

Please note: In line with San Diego County, indoor operations are temporarily closed.

Restrooms will be accessible, but at this time, lockers, showers and saunas will be unavailable. We ask members to limit their personal belongings and arrive ready to work out.

Please note: In line with San Diego County, indoor operations are temporarily closed.

To ensure capacity limits, all visits will require a reservation. ARC reservations are offered for 90 minutes, and members may arrive any time during their reservation. Within the ARC there will be area capacity limits to ensure safe physical distancing of six feet or more between participants. Facial coverings will be required at all times.

Please note: In line with San Diego County, indoor operations are temporarily closed.

Reservations are required for all visits and may be booked 48 hours to one hour in advance. All participants must exit at the end of their reservation to allow for deep cleaning and disinfecting. Members should visit our reservation web pagewebpage and follow the instructions to establish their online membership account and book reservations. Non-members with an SDSU RedID may purchase a day pass 24 hours to one hour in advance which will be valid for one reservation.

Please note: In line with San Diego County, indoor operations are temporarily closed.

We have repositioned our fitness equipment to allow six feet or more of physical distancing. Much of the ARC strength training equipment has been relocated to the courts, and we have also created new fitness spaces in the courts including selectorized machines, cardio machines and open floor spaces. Participants are expected to respect closure signs which are in effect to allow for proper physical distancing and reduced touch points.

Please note: On Sept. 29, SDSU announced that the majority of instruction would occur virtually, with limited exceptions. Always check the website or social media (@SDSULibrary) for current hours before you plan to visit the library.

As of Sept. 3, the Library's 24/7 space is closed to the public. 

The "Domeside Pickup" service remains available for those looking to access materials from our collections and technology equipment.

All Library online services remain available, including access to digital collections, online research assistance, IT help, and remote access to licensed software.

Finally, members of the SDSU community can use the Love Library Patio to connect to the campus wireless network.

Circulating books, DVDs and government publications can be requested using Domeside Pickup. Find directions at https://library.sdsu.edu/domeside-pickup. Plan ahead -- after you request a book, it can take 48 hours (longer on weekends) before it is ready for pickup. You will receive an email when your materials are ready, then go to the Library Dome during pickup hours of Monday-Thursday 9-11 a.m. and noon-2 p.m. to retrieve your item.


Return materials in the return bins, located in front of each library entrance, in College of Arts and Letters, or the drive-up one in front of the Gateway Center at the corner of Hardy and Campanile Drive. Details at https://library.sdsu.edu/borrowing/returns

Even when the library building is closed, there are still people to help! Depending on what you need, you can reach any of these groups by email, chat, or text:

General library questions and research help is available around the clock. Our online librarian chat is available around the clock to answer your library questions and provide research assistance. In addition to chat, they can also be reached by text or email. How-To Research Tutorials are also available online. Finally, our subject specialists can help with research and you can find your librarian here.

Online computer hub support is available Monday-Thursday 8 a.m.-7 p.m., Friday 8 a.m.-5 p.m., and Saturday and Sunday Noon-6 p.m. They can help with your questions about SDSU software as well as other computer issues. They can be reached by chat, text or email.

Visit our website at library.sdsu.edu, our dedicated COVID-19 page, and follow us on social media @SDSUlibrary and @SDSU.librarians.

The website has research guides, access to streaming media, information about our many collections and too many other things to list. Of course, the website is also the place to search our catalog for books, journal articles, government publications, streaming media, DVDs and so many more materials!

Following U.S. Centers for Disease Control and Prevention (CDC) physical distancing guidelines, Parking and Transportation Services will not be utilizing the vans for the Red & Black Shuttle. Rather, carts will be utilized, along with the DoubleMap phone app. This will allow students to see, in real time, where the carts are located on each line. Community Service Officers (CSO) will continue to perform this operation with reduced hours on Monday through Friday, from 6 p.m. to midnight. Each cart will have no more than 2-3 passengers at time and all will be required to wear a facial covering (which will be provided by us should they not have one).  For more information please visit the Red & Black Shuttle website.

Safety and Well-Being

SDSU has decreased the density of campus and relevant spaces at any given time, to include staggering team member shift times to reduce the number of individuals arriving at one time, staggering breaks and lunches to decrease density in break rooms, and relying on appointment-based scheduling for services. For anyone on campus, facial coverings are required at all times, with limited exceptions. Further, SDSU has and will continue to facilitate physical distancing on campus in areas where students, faculty, and staff may gather or be in proximity to one another. Measures such as plexiglass barriers, signage, and decreased seating will serve to reduce physical contact as well as to remind community members of this critical infection control strategy. Overall, the number of employees and students on campus is significantly reduced and while the university is slowly repopulating, the number of people on campus at any given time will remain significantly reduced. 

SDSU has also increased both the frequency and intensity of sanitizing and disinfecting of surfaces across campus, especially in populated areas. The university also has developed  isolation and quarantine scenarios for the upcoming year in consultation with San Diego County Health and Human Services Agency (HHSA). Additionally, community members have and will continue to be provided with appropriate resources, access to personal protective equipment (PPE) and educational materials to allow them to safely disinfect spaces before and after use.

Lastly, students attending in-person instruction are required to get tested for COVID-19 at least every 14 days and will have to get their temperature checked before attending class.

All members of the SDSU community will be expected to and asked to wear an acceptable facial covering while on campus and in public. Members of the community may bring facial coverings or use an SDSU-issued facial covering. We do not expect this guidance will change in the near term. Facial masks such as N95 and KN95 are reserved for personnel who are health care providers and first responders.  All other campus occupants are able to use cloth face coverings that can be laundered. Campus has a limited supply and encourages our community to bring their own from home.  Those of us requiring gloves for their work will be provided with items appropriate for their work type which may be nitrile, latex, leather or rubberized synthetic material.  Other PPE specific to job function may include half face respirators and cartridges and Tyvek suits.

Supply chains for PPE and cleaning supplies are greatly impacted by this pandemic. SDSU is utilizing our vendor relationships and the sourcing power of the full CSU system to ensure we have the supplies on hand to support the levels of repopulation being contemplated. Where possible, the campus will supplement PPE needs. In addition, PPE items will be available for sale at the SDSU Bookstore.

The ADA does not have any rules that address the required use of face masks by state and local governments.

All SDSU community members must wear facial covering while physically on campus or any campus property, with limited exception, such as when one is eating outside while physically distancing or if in a private office alone or private residence. The university requirement also applies to students, staff, and faculty with disabilities. Those who refuse to or cannot comply with COVID-19 related health/safety measures, such as wearing a facial covering in public spaces, may infect others if they are ill, and thus they can be considered as creating a danger or “direct threat” to the health and safety of those around them. They can also lead to SDSU being out of compliance with public health rules to which the university and its community must follow.

Students with disabilities may contact the Student Ability Success Center (SASC) to discuss options for navigating face covering policies. Since the health and safety of the entire campus community who are working, studying and living on campus in person will need to be considered when providing individual accommodations, not all requests for accommodation will be considered reasonable or appropriate to grant, especially if they endanger the health of others. However, solutions that balance the health/safety of the individual with the broader community will be sought. For example, the campus may provide see-through masks to individuals with whom a deaf/hard-of-hearing student needs to interact, or student services offices can provide options for virtual services to a student.

Students are encouraged to seek assistance from SASC as soon as possible if they believe they cannot comply with any of the COVID-19 related health/safety measures due to a medical condition or disability. SASC contact information during virtual operation can be found on SASC’s COVID-19 Information webpage.

Students who are enrolled in an in-person course, but are unable to wear a face covering should follow the same process for students who cannot attend in-person courses due to a COVID-19 related concern. Please complete the following form to request a letter from Student Ability Success Center (SASC) that the student can share with their instructor and their Assistant Dean to request academic arrangements: SDSU Flex - Request for SASC Letter Regarding In-Person Attendance

Once the form has been submitted the student will receive a letter from SASC within five (5) business days of the submission date. The letter will be emailed to the email address provided in the form submission. 

Once the student has received the letter, they should provide it to their instructor and assistant dean in their college as soon as possible in order for the appropriate arrangements to be made with your scheduled course. If you decide to drop or postpone taking the impacted course for a later semester, you are strongly encouraged to work with your academic advisor to understand if there will be any impacts on your academic progress. 

Academic arrangements that are made due to COVID-related concerns are temporary and only for the fall 2020 semester. Students who may require other academic accommodations during fall 2020 and beyond due to their own disability or medical condition should also register with SASC to establish approved accommodations for virtual and in-person courses. To start the registration process, please follow the steps on our website: https://newscenter.sdsu.edu/student_affairs/sds/getstarted-1.aspx

SDSU has increased both frequency and intensity of sanitizing and disinfecting across campus, and with special focus on currently populated areas. Further, community members will be provided with appropriate resources and educational materials to allow them to disinfect spaces before and after use.

If you have additional questions about safety and well-being please connect with Counseling and Psychological Services, the Economic Crisis Response Team, or the Employee Assistance Program. If you believe you came into contact with the individual, please complete the COVID-19 Reporting Form for SDSU and Auxiliary Faculty, Staff, and Students. If you become ill, please contact your primary health care provider or visit a medical facility.

Student Housing

To provide maximum flexibility, we are suspending the freshman parking restriction for the 2020-21 academic year so that freshmen may bring their vehicles to campus. Yes, those who choose to do so will still be required to pay for parking if they are parking on campus.
Meals plans for freshmen students living on campus are required. Meal plans for sophomore and upper division students living on campus are optional. Meal plans are not required for any students living off-campus.
Meal plan packages have been updated for the 2020-21 academic year to provide increased flexibility of options. Students can choose a Mini Plan, Select Plan, or Prime Value Plan that includes an allotment of meals and weekly declining balances. More information about housing rates and meal plan options is available at housing.sdsu.edu/costs.

Yes. Density in our residential communities will be reduced to include only double and single occupancy spaces located within apartment or suite-style living. Density has been reduced by 64% of total capacity.

We look forward to returning students to campus and will house approximately 3,500 students in on campus residence halls, a 54% reduction to ensure adequate physical distancing as reviewed by the San Diego County Health and Human Services Agency. This means housing license agreements will be rescinded for some students.  Students in residence will receive substantial on-campus academic support through residential programs, respecting social distancing requirements and increased health and safety protections. 

With public health in mind, and to allow undergraduates to be on campus with their peers, faculty, and staff as safely as possible, student housing is guaranteed to those who:

  • Are non-local first-time freshmen;
  • Are non-local rising sophomores who will have in-person classes;
  • Students in specific SDSU programs such as Guardian Scholars, Presidential Scholars, student-athletes, students with accessibility-related needs; and
  • Students with emergency housing needs or other unique needs.

All other students can request to be considered for on-campus housing by indicating their interest in the Housing Portal. Students will be notified if there is availability within the 3,500 reduced capacity limit. The Office of Housing Administration and Residential Education Office will be sharing more specific information directly with students.

The Sophomore Housing Lottery will no longer take place as planned. Instead, rising sophomores who we are able to accommodate on-campus will be assigned based on the building and room type preferences submitted in the Housing Portal, based on availability. 

Specific information was sent to students who were registered for on-campus housing, and more information is available at housing.sdsu.edu.

SDSU does not have the ability to impact off campus lease terms. However, a number of third-party housing companies have extended flexibility to allow students and residents to separate from their leases without financial penalty. Some off-campus landlords or leasing companies will also allow subletting or reletting of space, in addition to other options. We encourage our students to work with their off-campus property managers to explore what options, if any, they have to get out of their leases.

For those where this is not possible, SDSU is offering assistance in navigating needed financial or housing support through the Economic Crisis Response Team. Students can reach out to the team via the online ECRT assistance request form

We continue to enhance our student support services, facilities and program offerings with you in mind. Our primary responsibility is to provide a safe and welcoming environment to all student residents.  For those who will be living on campus, you will have access to inclusive living communities and the kinds of learning opportunities that will support your holistic growth. Full-time staff including Residence Halls Coordinators, RAs/CAs, and Front Desk Assistants will be available in the on-campus communities to support student success as well as safety.

Incoming freshmen who cancel their license agreement by June 15, 2020 are eligible for a full refund of the $375 initial payment. Incoming freshmen who have had their license agreement rescinded will also receive a full refund to their student account automatically.

If you have additional questions about on-campus student housing please connect with Housing & Residential Education online at https://housing.sdsu.edu/; by email via [email protected]; or by calling 619-594-5742.

Other Questions

At this time, and as announced in late March, SDSU postponed SDSU and SDSU Imperial Valley May 2020 in-person ceremonies.

Due to the ongoing COVID-19 pandemic and the continued public health orders restricting hosting large gatherings, we are unable to move forward with the December 2020 in-person ceremonies.

The university remains committed to providing our graduates the opportunity to participate in a future in-person ceremony. We are cautiously optimistic that we will be able to resume recognizing our graduates in person in May 2021, and are currently exploring various scheduling and venue options.